Careers Job Title: Retail Sales Associate (Part-Time/Full-Time) Location: Onboard Store, Mona Vale About the Company: Onboard Store is a leading retailer dedicated to providing exceptional surf products to our retail and wholesale customers. We pride ourselves on creating a welcoming and vibrant environment for both our customers and employees. Job Summary: We are seeking a motivated and customer-oriented Retail Sales Associate to join our team at the Onboard Store in Mona Vale. This role is responsible for delivering an outstanding shopping experience to our valued customers while ensuring efficient store operations. Key Responsibilities: Provide exceptional customer service by greeting customers, assisting with product selection, and ensuring a smooth checkout process. Maintain a thorough knowledge of our product offerings and stay updated on new arrivals, promotions, and store policies. Ensure the sales floor is well-stocked, organized, and visually appealing by actively participating in merchandising tasks. Handle cash and credit card transactions accurately while adhering to security protocols. Participate in stock management, including receiving, unpacking, and organizing merchandise. Contribute to creating a welcoming and healthy work environment by maintaining a positive attitude and collaborating with team members. Qualifications: Previous experience in a customer-facing role, preferably in retail, is preferred but not required. Strong communication and interpersonal skills to engage with customers and team members effectively. Ability to work flexible schedules, including weekends and holidays, as required. Strong knowledge and interest in surfing and the surf industry. Enthusiasm for learning and a willingness to acquire product knowledge. What We Offer: Competitive compensation package based on experience and performance. Opportunities for career growth and development within the company. Employee discounts on our products and services. A supportive and inclusive work environment that values teamwork and collaboration. If you are a friendly, customer-centric individual with a passion for providing excellent service and all things surf, we encourage you to apply for this exciting opportunity at Onboard Store in Mona Vale. Send to : info@onboardindustries.com.au Job Title: Experienced Surfboard Shaper (Full-Time) Location: Onboard Store Bali Factory, Bali, Indonesia About the Company: Onboard Store is a renowned brand in the surf industry, dedicated to crafting high-performance surfboards that cater to surfers of all levels. Our commitment to quality and innovation has earned us a loyal following among surf enthusiasts worldwide. Job Summary: We are seeking an experienced and skilled Surfboard Shaper to join our team at the Onboard Store Bali Factory. In this pivotal role, you will be responsible for shaping and crafting surfboards that meet our exacting standards while contributing to the ongoing development and refinement of our product line. Please note, Onboard can facilitate the necessary visa requirements for Australian Citizens looking to move to Bali, Indonesia. Key Responsibilities: Shape and craft high-quality surfboards using traditional and modern techniques, adhering to Onboard Store's design specifications and quality standards. Collaborate with the design team to interpret and translate surfboard concepts into functional and aesthetically appealing designs. Continuously seek ways to improve surfboard performance by experimenting with new materials, design elements, and construction methods. Maintain and care for shaping equipment, tools, and the workspace to ensure a safe and efficient working environment. Qualifications: Extensive experience as a professional surfboard shaper, with a minimum of 5 years of hands-on experience in a high-volume production environment. Deep understanding of surfboard design principles, hydrodynamics, and the properties of various materials used in surfboard construction. Proven ability to shape surfboards consistently to precise specifications while maintaining quality and attention to detail. Strong problem-solving skills and the ability to troubleshoot and resolve issues related to surfboard shaping and construction. Excellent communication and interpersonal skills to collaborate effectively with the design team and provide guidance to junior shapers. Passion for surfing and a commitment to advancing the sport through innovative surfboard designs. What We Offer: Competitive compensation package commensurate with experience and expertise. Opportunity to work in a state-of-the-art surfboard shaping facility in the heart of Bali's surf culture. Collaborative and supportive work environment that values creativity and continuous improvement. Access to the latest shaping tools, equipment, and materials. Opportunities for professional growth and development within the company. If you are a highly skilled and passionate surfboard shaper with a proven track record of creating exceptional surfboards, we invite you to apply for this exciting opportunity at Onboard Store Bali Factory. To apply or find further information, please submit your resume, a portfolio of your work, and a cover letter highlighting your relevant experience and qualifications. Send to info@onboardbali.com Job Title: Retail Sales Manager Location: Onboard Bali, Batu Bolong Canggu Store, Bali, Indonesia About the Company: Onboard is a leading brand in the surf industry, offering a unique and premium selection of surfboards crafted with exceptional quality and innovative designs. Our Batu Balong Canggu store in Bali is an alternative retail destination that embodies the essence of surf culture and caters to a discerning clientele. Job Summary: We are seeking an experienced and driven Retail Sales Manager to lead our team at the Onboard Bali, Batu Balong Canggu store. In this pivotal role, you will be responsible for overseeing all aspects of retail operations, driving sales performance, and delivering an unparalleled customer experience. Key Responsibilities: Manage and motivate a team of retail associates, providing leadership, coaching, and performance management to foster a customer-centric culture. Develop and implement effective sales strategies, promotions, and merchandising plans to maximize revenue and profitability. Analyze sales data, customer trends, and market conditions to identify opportunities for growth and make data-driven decisions. Ensure exceptional customer service by setting and maintaining high standards for customer interactions and problem resolution. Collaborate with the buying team to maintain optimal inventory levels and product assortment. Maintain a thorough understanding of Onboard's product offerings, industry trends, and competitors to facilitate effective sales and marketing efforts. Foster a healthy and positive work environment that encourages teamwork, professional development, and employee engagement. Oversee store operations, including staffing, training, visual merchandising, and adherence to company policies and procedures. Qualifications: Proven experience as a Retail Sales Manager or in a similar leadership role, preferably in the surf/outdoor industry or a premium retail environment. Strong leadership and people management skills, with the ability to motivate and develop a high-performing team. Excellent communication and interpersonal skills, with the ability to build relationships with customers and team members. Analytical and problem-solving skills, with the ability to analyze data and make informed decisions. Passion for the surf culture and a deep understanding of the industry and its products. Proficiency in inventory management, visual merchandising, and retail operations. Flexibility to work various shifts, including weekends and holidays, as required. What We Offer: Assistance with obtaining an Australian Citizen visa to work in Indonesia (for eligible candidates). Competitive salary and benefits package, commensurate with experience and qualifications. Staff perks, including discounts on Onboard products and services. Opportunities for career growth and development within the company. A dynamic and supportive work environment that values creativity and innovation. If you are a motivated and experienced Retail Sales Manager with a passion for the surf industry and a desire to lead a team in a unique and premium retail environment, we invite you to apply for this exciting opportunity at Onboard Bali, Batu Balong Canggu store. To apply, please submit your resume, cover letter, and any additional relevant documents highlighting your qualifications and experience. Send to info@onboardbali.com
