Shipping Rates

Order Amount: $10.00–$699.99 = $19.95
Order Amount: $700.00+ = $25.00 (NSW, QLD, VIC, SA, ACT)
Order Amount: $700.00+ = $50.00 (WA, NT, TAS)

Onboard Industries maintains full ownership of the products until full payment has been received and cleared.

It is possible to cancel your order if it hasn’t been sent. Contact us and we will endeavor to assist you. If your order has been sent, you will have to return the items in order to receive a refund (please note our ‘Terms of Use’ policy). The return shipping cost will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the size or color of an item, removing an item, changing the delivery address or payment method.  All items are sent via Australia Post from our store in Mona Vale, NSW. We will endeavour to ship your items out within three (3) business days after your order has been placed.

The expected normal delivery times from your item/s once they have left our warehouse are:

  • 3-4 business day to the Sydney Metro Area; and
  • 5-10 business days to the rest of Australia (dependent upon region).

If nobody is at the delivery address when Australia Post makes the delivery, a note is left by Australia Post and your item/s can be collected from your nearest Australia Post Office.

You can have your item/s delivered to your work address if this is more convenient for you. This should be included as Delivery Address when placing your order. Please note that it is not possible to make a delivery to a PO Box.

Shipping costs depend upon your delivery address and are calculated during the checkout process.